Privacy Policy

Last updated: 22 October 2026

Online Quran College (“we”, “us”) is committed to handling the personal data of our website visitors, students and parents safely and responsibly. This policy explains what we collect and why.

1. Information we collect

• Personal details you give us in our free-trial, contact or registration forms — such as name, email address, phone or WhatsApp number, country, city and time zone, and the learner’s age group.
• Course information — class schedules, attendance, progress notes and feedback.
• Technical information — limited usage data such as browser type, and a one-way hashed version of your IP address used to protect our forms from abuse.

2. How we use your information

• To arrange trial classes, enrolment and class schedules.
• To communicate with you about lessons, progress and administration.
• To provide support and handle requests or complaints.
• To improve our website and courses.

3. Sharing and security

We do not sell, trade or rent your personal information. Access is limited to staff who need it for their role, and we use appropriate security measures to protect it. No method of transmission over the internet is completely secure, but we work hard to keep your data safe.

4. Cookies

Staff sign-in uses essential cookies. The public website also embeds a third-party chat service, described below. Browser storage used by that service depends on the provider and its configuration.

5. Your rights

You may ask to access, correct or delete your personal data at any time by emailing info@onlinequrancollege.com.

6. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.

7. Contact

Online Quran College, United Kingdom · info@onlinequrancollege.com · +44 7864 710821

Campaign attribution and browser storage

When a website link includes campaign tags (utm_source, utm_medium, utm_campaign, utm_term or utm_content) or click identifiers (gclid or fbclid), we keep those values and the landing-page path in this tab’s sessionStorage under oqc-campaign. This helps our team understand which tagged campaigns led to an enquiry. We do not create a visitor ID or send these values to an advertising platform from this website.

Browser attribution is used for up to 24 hours after the most recent tagged visit and is normally cleared when the tab closes. An expired entry is removed the next time attribution is checked. A new tagged visit replaces the earlier campaign. Forms still work when this browser storage is blocked.

If you submit an enquiry, campaign details are included with that enquiry for staff reporting. The 24-hour browser limit does not delete a submitted enquiry from our records. You can contact us to ask about access, correction or deletion of your enquiry data.

Website chat

The website chat feature loads a third-party script from app.hatchium.ai, provided by Hatchium. Messages and contact details you enter in chat are handled by Hatchium to provide the conversation service. Ask the college if you have questions about how your chat data is handled.

Website enquiry forms are stored in the college CMS. Automatic forwarding of those forms to Make or the chat service is not currently enabled. We do not automatically copy website form fields into chat.